Shipping policy
Shipping
Once your order is ready to be shipped, you will be emailed a United States Postal Service (USPS) tracking number at which point you will be able to keep track of your order.
Orders are generally processed and shipped out 7-21 business days after purchase. Your order will ship out using the delivery choice you choose at checkout. We ship via USPS.
*Items in your order may arrive separately.
Once the item has been shipped, it is no longer in our hands. You will need to contact USPS with the tracking number provided to gain more information. If signature confirmation shows that it was signed for, you will need to contact USPS.
Please confirm that you have entered the correct shipping address at time of checkout. If you provide the wrong shipping address and need the item reshipped to you, there are two options available to you 1)You will be sent an additional invoice, with a new shipping cost, to have the item reshipped. 2)You wait for us to receive the item back then we're able to ship to the correct address without an additional purchase.
**PLEASE NOTE: If you pay with PayPal and have a wrong shipping address on file with them, you will need to contact them and make sure that your address is updated with them before we can ship it out to that address or it will be shipped out to the address provided within PayPal. We only ship to the address provided upon purchase. If the item has not been shipped, please contact us as soon as possible. Once the item has been shipped you will have to contact USPS.
***Customs - Please note that Deliciously Intimate ships all international packages "Delivery Duties Unpaid." This means that all customs, duties, taxes, and brokerage fees are the responsibility of the customer at the time of delivery. If the customer fails to pay these fees and the package is returned to Deliciously Intinate, we will not resend your package.
We ship to P.O. Box & APO addresses, domestic as well as international.
For Domestic Orders
USPS First Class Mail: 3-5 Business days
USPS Priority Mail: 2-4 Business days
USPS Priority+Rush: 1-2 Business Days
For International Orders
USPS Priority Mail: 5 - 12 business days
***Deliciously Intimate is not responsible for missing or lost packages. You will need to contact USPS to file a claim.